
State Farm® Insurance Agent Randy Shoemaker
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Joyce Ubinger
March 3, 2025
"Sin duda súper recomendado state farm es una de las mejores coberturas que he tenido, excelente atención por parte de su personal y trato inigualable, excelente explicación a cualquier duda muchas gracias por sus servios a state farm y a Jorge Z."
"Hola Joyce, muchas gracias por tu gran reseña. Nos alegra saber que tu experiencia con nuestro equipo fue tan buena y que Jorge Z. te ayudó de manera excepcional. Estamos aquí para ayudarte siempre que lo necesites. ¡Saludos!"
Elvia Ceballos
February 28, 2025
"Ana Flores"
"Thank you for your business and trust, Elvia! We want to support you through all of life's changes—thank you for letting us be part of your journey."
Bibiana Benítez
February 28, 2025
"Ana Flores, Super Amable pero sobre todo me ofreció un Excelente Servicio, me respondió todas mis dudas, super recomendada"
"Hola Bibiana Benítez, gracias por tu reseña positiva. Nos alegra que Ana Flores te haya brindado un excelente servicio. Tu recomendación es muy valiosa. ¡Esperamos seguir atendiéndote con dedicación!"
Tom V
February 26, 2025
"I had a frustrating experience with Randy Shoemaker - State Farm Insurance Agent regarding a refund check. When I called for an update, the information I received was contradicting and unclear. They simply told me that if I were to receive a refund, it would be mailed to me. However, when State Farm originally withdrew the payment, it was done via ACH. It doesn’t make sense that the refund can’t just be deposited back the same way—it feels unnecessarily inconvenient in today’s digital age. Better communication and a more efficient process would go a long way in improving customer service."
"Thank you for leaving feedback for us. We really appreciate uncovering ways that could make us service our customers better. In your particular case, you will get the option to put the money back into your account. Once everything gets processed from underwriting and the refund amount gets sent to billing, they will send you an email that will give you options on how to receive your refund. One of those options is to get it placed back in your account. Once the email is sent, you will have 3 days to respond. If no response is given, you will be sent a check in the mail. I apologize for the miscommunication there. Believe or not, that really isn't a common question in our office, but you were able to give us a good teaching moment on how to handle a situation like yours. So I thank you for that. I appreciate your business with us and I am sorry to see you go, but please consider us in the future, as we are always looking for opportunities to get better and do better. Have a great day. Randy Shoemaker"
Cristina Roman
February 20, 2025
"Gracias fue muy amable Me dio mucha información"
"Estimada Cristina Roman, gracias por su reseña. Nos alegra que haya recibido la información que necesitaba. Estamos aquí para ayudarle y esperamos seguir atendiéndola en el futuro. "
Ferhat
February 14, 2025
"It was very fast and helpful to me Jorge thank you!!"
"Thanks, Ferhat, for your kind words and great rating! We're glad Jorge could assist you quickly. Your feedback motivates us to continue delivering excellent service."
Olivia Flores Cruz
February 13, 2025
"State farm is the best I know I can trust them. Team are so friendly super nice and professional I feel welcome all the time I recommend State farm 💯% thank you everyone 😁"
"What an amazing review—thank you, Olivia! We’re honored to have earned your trust and will always be here to help with your insurance needs. "
Judith Vazquez
February 5, 2025
"Muy buen servicio, llame a la oficina me atendió Ana Flores."
"Estimada Judith Vazquez, muchas gracias por su excelente reseña. Nos alegra saber que Ana pudo asistirla de manera satisfactoria. Su opinión es muy valiosa para nosotros y nos motiva a seguir ofreciendo un servicio de calidad. Saludos cordiales."
Manuel Francisco Lamadrid Ruiz
February 5, 2025
"Hable ala oficina me atendió Ana Flores, excelente servicio."
"Estimado Manuel, muchas gracias por compartir su experiencia con nosotros. Nos alegra saber que Ana le brindó un excelente servicio. Valoramos su confianza y esperamos seguir atendiéndole con la misma dedicación en el futuro. Saludos cordiales."
Ana Yedid Lamadrid Vazquez
February 5, 2025
"Excelente servicio en la información me atendió Ana Flores"
"Estimada Ana, muchas gracias por su excelente valoración. Nos alegra saber que Ana le brindó un servicio de calidad. Estamos comprometidos a seguir ofreciendo la mejor atención posible. ¡Esperamos seguir contando con su confianza!"
Diana Garcia
February 5, 2025
"Exelente servicio de ana flores"
"Estimada Diana Garcia, muchas gracias por su excelente reseña. Nos alegra saber que Ana le brindó un servicio excepcional. Estamos comprometidos a ofrecer siempre la mejor atención a nuestros clientes. ¡Esperamos seguir contando con su confianza! Saludos cordiales."
Manuel Lamadrid
February 4, 2025
"Excelente servicio de parte de Ana Flores muy amable"
"Estimado Manuel Lamadrid, muchas gracias por compartir su experiencia positiva con nosotros. Nos complace saber que Ana Flores le brindó un excelente servicio. Estamos comprometidos a mantener altos estándares de atención. Agradecemos su confianza en nuestra agencia. Saludos cordiales."
KINO DEL MAR
February 4, 2025
"Excelente servicio, muy buena atención por parte de Ana Flores."
"Estimado Kino, muchas gracias por su comentario positivo. Nos complace saber que Ana Flores le brindó un excelente servicio. Estamos comprometidos a ofrecer la mejor atención a nuestros clientes. ¡Esperamos seguir siendo su elección en seguros!"
Massiah Smith
February 4, 2025
"Dear Jesus R, I just wanted to take a moment to express my sincere gratitude for your assistance. Your professionalism, expertise, and willingness to go above and beyond have made a significant difference, and I truly appreciate the time and effort you’ve dedicated to helping me. Whether it’s answering my questions, guiding me through the process, or providing peace of mind, your support has been invaluable. It’s clear that State Farm’s commitment to customer care is reflected in your work, and I’m grateful to have you as my agent. Thank you again for everything you do! Best regards,"
" Massiah, thank you for your kind words and for taking the time to share your experience. We're thrilled to hear that Jesus R. has provided you with exceptional service. Your feedback is greatly appreciated and motivates us to continue delivering top-notch support. "
Brayden Coleman
February 4, 2025
"I had an amazing experience with Jesus! Called in to get a quote, and he directed me very well. He thoroughly answered every question that I had and was able to accommodate to the situation that I was in. Fantastic costumer service as he was extremely professional, knowledgeable, and super kind !!"
"Brayden, thank you for sharing your wonderful experience with Jesus. We're thrilled to hear he provided exceptional service and addressed all your needs professionally. Your feedback is greatly appreciated and motivates us to continue delivering outstanding customer service. "
Nick Gutierrez
January 30, 2025
"Jesus has been a pleasure to work with!"
"Thank you for your wonderful feedback! We're thrilled to hear that Jesus has made your experience with us enjoyable. Your satisfaction is our priority, and we appreciate your kind words. "
Marie Dominguez
January 29, 2025
"Jesus Rodriguez the State Farm Insurance Customer Service Specialist went above and beyond to help us . He was very understanding of our situation and helped us more than what we thought anyone could . We highly recommend and appreciate him so much . Thank you Sir ."
"Thank you for your wonderful feedback. We're thrilled to hear that Jesus exceeded your expectations and provided exceptional service. Your recommendation means a lot to us. "
Zaneta Henry
January 7, 2025
"I have been working with this office for about a year now and the service is excellent. Whenever I call with a question or need something done they make it happen. Randy, Jesus and others working in this office are friendly, efficient, and professional."
"Thank you for your kind words and for giving us a 5-star rating. We're thrilled to hear that our team has provided you with excellent service. Your feedback is greatly appreciated and motivates us to continue delivering exceptional service."
V P
December 18, 2024
"I had a great customer experience with representative Jesus,he was very polite and knowledgeable and also resolved my concerns in very professional manner.I didn’t have to wait longer for response,he made sure that everything was done as soon as possible.Thank you"
"We're delighted to hear that our team provided you with prompt and professional service. Your feedback is greatly appreciated, and we look forward to continuing to serve you."
D J
December 17, 2024
"Jesus really went above and beyond, understood my dilemma with his skills n knowledge in few minutes he fixed my insurance... Now my new to me truck has insurance before I drove it out of the shop to my home... Well done ... You need more professionals like Jesus on your team... Kudos Thx David"
"Thank you for your wonderful feedback! We're thrilled to hear that Jesus provided exceptional service and swiftly resolved your insurance needs. Your kind words are greatly appreciated, and we'll be sure to share them with Jesus. Safe travels with your new truck!"
Areli Gonzalez
December 16, 2024
"Jesus is so helpful and nice! Great customer service!"
"Areli, muchas gracias por tus amables palabras. Nos alegra saber que Jesús te brindó un excelente servicio al cliente. Estamos comprometidos a ofrecer siempre la mejor atención. ¡Esperamos seguir sirviéndote en el futuro!"
D Faded
December 14, 2024
"Jesus Rodriguez was very helpful and great on getting me insurance!"
"We're thrilled to hear he was able to assist you effectively with your insurance needs. Your feedback is greatly appreciated, and we're here to help whenever you need us."
Kwaku Asare
December 2, 2024
"Jesus Rodriguez is a fantastic colleague and a respectable gentleman. To his core, he is loving and extremely hardworking. There’s no one else I’d rather have in a time of need, than him."
"Thank you for your kind words about Jesus. We're thrilled to hear that he has made such a positive impact. Your feedback is greatly appreciated!"
Louis De Lestat
November 16, 2024
"Jesus is a great empoyee. Quick responder and friendly."
"Thank you, Louis, for your kind words about Jesus. We're thrilled to hear that he provided quick and friendly service. Your feedback is greatly appreciated and will be shared with him. We look forward to continuing to serve your insurance needs."
Rebecca Denis
November 14, 2024
"Jesus has been great since I reached out for assistance to update my renter’s insurance. He was professional, helpful and diligent in making sure we had the correct information and that we completed the process. Truly a wonderful experience and great customer service!"
"Thank you, Rebecca! We're thrilled to hear about your positive experience with Jesus. Providing professional and diligent service is our priority, and we're glad he could assist you effectively. We appreciate your kind words and your trust in our agency!"